One side of the earphones produced lower volume than the other.


Headphones have a protective mesh, just before the driver units. In time, that metal work can be obstructed with earwax and residue and it can drastically decrease the volume dimension of the headphone. When it is totally blocked, it is relatively difficult to clean it. It is best to keep clean the headphones and keep them in the protective case/pocket when it isn’t being used.


One of the ear pads has fallen off and I cannot put it back.


Your headphone comes with replaceable earpads. When you remove the earpads completely you will see a black plastic frame around the speaker. Please remove the frame firmly using a butter knife. After you placed the frame in the earpad, you can clip it back.


I have transferred songs to a memory card but I cannot play some of the songs.

ensure your memory card is not corrupt as all song on your memory card should play on your kezbiz headphone.


Check for debris, damage, or loose connections

Check for garbage in the earphone port on your iPhone, iPad or iPod contact.

Check your earphone link, connector, remote, and earbuds for harm, similar to wear or breakage.

Search for trash on the cross sections in each earbud. To evacuate trash, tenderly brush all openings with a little, delicate bristled brush that is spotless and dry.

Solidly plug your earphones back in. In the event that your iOS gadget has a case, expel the case to get a firm association.

On the off chance that your earphones still aren’t working, pursue the means underneath for your issue.

If you can’t hear any sound or if only one side of your headphones works
• Adjust the volume with the volume buttons on your iOS / andriod device, or use the Volume slider in Control Center.

If your microphone doesn’t work
• Ensure that your headphones have a built-in microphone.
• Check your microphone for blockage, like debris, lint, or plastic packaging.

If the buttons on your Headphones is not working
• Check for debris in the gap between the top and bottom covers of your remote.
• Gently tap the remote to dislodge debris. If you still see debris, brush it away with a soft-bristled brush that’s clean and dry.


3.5mm jacks comes with a protective coating on the connector and it may catch dust. If you clean the connector with a wet wipe your problem will be solved.


Kezbiz Earbuds and static electricity

What is happening?

When utilizing earphones in zones where the air is extremely dry, it is anything but difficult to develop friction based electricity and workable for your ear to get a little electrostatic release from the earphones. Getting a static stun from a couple of earbuds does not really show an issue with the iPod, iPhone, or earbuds.
This condition is fundamentally the same as stalling over a cover and getting a static stun by contacting an entryway handle. In any case, rather than the static charge expanding on your body, the charge expands on the gadget that the earbuds are associated with. Similarly, rather than the static development releasing through your finger when you contact an entryway handle, it releases through the earbuds.
Note: This condition isn’t constrained to Kezbiz equipment. Static can conceivably develop on any equipment and could be released utilising any brand of earbuds.
For what reason does static develop on my gadget?
Static development on your electronic gadget is to a great extent because of the earth in which it is utilized. Certain conditions and activities can energise electricity produced via friction development.
Low stickiness (dry) situations are helpful for static development.

Exceptionally blustery conditions are favourable for static development.
Removing your gadget in and from your pocket can make a static charge.
Running or practicing with your gadget can cause a static charge.
Dresses made with engineered filaments (like nylon) can without much of a stretch wind up accused of friction based electricity.
What else should be done to reduce static development on my gadget?
To limit the dangers of electrostatic release from the earphones, avoid using the earphones in extremely dry environments or touch a grounded unpainted metal object before inserting the headphones. Static electricity can be controlled by a number of different methods.

Have a go at bringing the dampness level up in the demeanour of the nearby condition by utilising a versatile humidifier or modifying the mugginess control on your forced air system.
There are various anti-static spray that can be sprayed into the air that can be utilised to decrease static.
In the event that you have dry skin, try anti-static hand lotion.
Try wearing different clothes. Try clothes with natural fibres since synthetic fibres are more likely to hold a static charge.

Endeavour to keep your gadget out of the breeze by utilizing a case, or keeping it in your bag or pocket.
Abstain from expelling your gadget from your pockets habitually as rubbing the gadget on specific materials can cause a static development.


There can be numerous reasons that a couple of earphones just play sound out of one ear. The most widely recognized explanation behind sound to just leave one side is the wires close to the sound jack have gotten twisted forward and backward so often that it has caused a short in the wiring.

There’s a distinction between earphones breaking and earphones breaking constantly. In the event that your earphones break like every two years, you truly have nothing to stress over. That is only entropy in real life. Be that as it may, if your earphones are breaking at regular intervals, you’re likely doing something incorrectly. You should be looking at certain area.
Improper Care & Protection
The first, and most self-evident, explanation behind continuous earphone breakage: Is not taking care of them. Simply take care of your earphones and it will last you for long. However you’d be shocked how regularly we (myself included) disregard the basic truth that we’re manhandling our earphones all the live long day. A few earphones might be built for toughness, however every earphone still has its own limit.

One of the most concerning issues with earphones? Overlooking that I have them on. We’ve all been there when somebody needs us to come to the ground floor (or upstairs), or we go to use washroom, and the earphone wire tangles into the door handle and end up damaging the wire. You can also damage your earphone by accidentally moving your office chair over your earphone wire.

earphones are more than just speakers and padding. They contain a good deal of intricate wiring and electronics, like drivers that translate electrical signals into quality sound, so llok after them and they will last you a long time
Poor Storage Methods
This may run in accordance with “ill-advised consideration” yet I believe it’s essential enough to warrant its very own uncommon segment. Indeed, even the most costly earphones will encounter general wear and tear after some time even though if the earphone is well looked after. Wear and tear will have a significant effect on less expensive earphones.

Where does a large portion of this wear and tear happen? The link. Try not to twist up your links into a tight circle or a ball. For instance, I see many individuals who wind their earbuds tight around their iPods when they aren’t effectively using it. This might be advantageous for fitting into your pocket, however the snugness put undue pressure on the interior wiring, which can break the earphone.

Additionally, don’t let your earbuds or earphones dangle ever. The dangling put a lot of pressure on other part of the earphone, this can break your earphone.
Poor Storage Locations
storing your earphone in the right place is also an important part ensure that your earphone will last you a long time. It always advisable to store your headphone in a protective case when you are not using them. most kezbiz headphone comes with small protective case, it always advisable store your kezbiz earphone in the case